Terms of Use

Bizpresso, LLC

Effective Date: 11/10/2025

Last Updated: 11/10/2025

1. Acceptance of Terms

2. Service Description

3. Account Registration and Eligibility

4. Subscription and Billing Terms

5. Trial Period

6. Cancellation and Termination Rights

7. Refund Policy

8. Acceptable Use Policy

9. Fair Use and Service Limits

10. Intellectual Property Rights

11. Data and Privacy

12. Limitation of Liability

13. Warranties and Disclaimers

14. Indemnification

15. Dispute Resolution and Arbitration

16. Governing Law and Jurisdiction

17. Geographic Scope and Compliance

18. Modifications to Terms

19. Modifications to Services

20. Force Majeure

21. Severability

22. Entire Agreement

23. Assignment

24. Waiver

25. Contact Information

1. ACCEPTANCE OF TERMS

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("Customer," "you," "your") and Bizpresso, LLC ("Bizpresso," "we," "us," "our"), a Maryland limited liability company, governing your access to and use of Bizpresso's business automation services, software, and related offerings (collectively, the "Services").

By creating an account, accessing the Services, initiating a trial period, or subscribing to any of our subscription plans, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy located at https://bizpresso.co/privacy-policy, which is incorporated herein by reference.

If you are entering into this Agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" shall refer to such entity.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.

2. SERVICE DESCRIPTION

Bizpresso provides cloud-based business automation services designed to streamline operations for business owners. Our Services include, but are not limited to:

Automated customer communication systems
Sales process automation
Appointment scheduling and management
Payment processing integration
Marketing automation tools
Customer relationship management (CRM) functionality
Related features and integrations as described on our website

We reserve the right to update, modify, or enhance the Services from time to time. While we strive to maintain consistent feature availability, we do not guarantee that any particular feature will remain available indefinitely.

3. ACCOUNT REGISTRATION AND ELIGIBILITY

3.1 Eligibility

To use the Services, you must:

Be at least 18 years of age
Have the legal capacity to enter into binding contracts
Not be prohibited from using the Services under applicable law
Provide accurate, current, and complete information during registration

3.2 Account Registration

You must create an account to access the Services. You agree to:

Provide truthful, accurate, and complete registration information
Maintain and promptly update your account information
Maintain the security and confidentiality of your account credentials
Notify us immediately of any unauthorized access or security breach
Accept responsibility for all activities that occur under your account

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials. Bizpresso will not be liable for any loss or damage arising from your failure to protect your account information. You agree to immediately notify Bizpresso of any unauthorized use of your account or any other breach of security.

3.4 Business Use

The Services are intended for legitimate business purposes only. You represent and warrant that you will use the Services in compliance with all applicable laws, regulations, and industry standards.

4. SUBSCRIPTION AND BILLING TERMS

4.1 Subscription Plans

Bizpresso offers a subscription with monthly billing at $297/month plus applicable local taxes.

All prices are in United States Dollars (USD) and are subject to change with advance notice as provided in Section 18.

4.2 Billing Cycle

Your subscription begins on the date you complete registration and your payment method is successfully charged (the "Billing Date"). Subsequent charges occur monthly on the anniversary of your Billing Date (the "Billing Cycle").

Example: If you subscribe on January 15th, your subsequent billing dates will be February 15th, March 15th, and so forth.

4.3 Automatic Renewal

YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING CYCLE UNLESS YOU CANCEL PRIOR TO THE RENEWAL DATE. By subscribing, you authorize Bizpresso and our third-party payment processor (currently Stripe, Inc.) to charge your designated payment method automatically each Billing Cycle.

4.4 Payment Methods

You must provide a valid payment method (credit card, debit card, or other accepted payment method) to subscribe to the Services. You authorize Bizpresso to charge all subscription fees to your designated payment method. You are responsible for ensuring your payment information remains current and valid.

4.5 Failed Payments

If a payment fails for any reason:

We will attempt to process the payment up to three additional times over the following 10 days
You will receive email notification of the failed payment
Your access to the Services may be suspended if payment is not successfully processed
Your account may be terminated if payment remains unsuccessful after reasonable retry attempts

You remain responsible for any uncollected amounts and may be charged fees for any chargebacks or failed payment processing.

4.6 Taxes

All fees are exclusive of applicable federal, state, local, or foreign taxes, levies, or duties. You are responsible for paying all such taxes except for taxes based on Bizpresso's net income. If we are required to collect or pay taxes for which you are responsible, you will be invoiced and must pay such amounts.

4.7 Price Changes

Bizpresso reserves the right to modify subscription pricing. We will provide you with at least 30 days' advance written notice of any price increase. Price changes will take effect at the start of your next Billing Cycle after the notice period. Your continued use of the Services after a price change constitutes acceptance of the new pricing.

4.8 No Credits or Refunds for Partial Months

Subscription fees are not prorated. If you cancel mid-cycle, you will not receive a credit or refund for any remaining days in your Billing Cycle, but you will retain access through the end of that period.

5. TRIAL PERIOD

5.1 Trial Availability

New customers may be eligible for a 14-day trial period ("Trial Period") at Bizpresso's discretion. The Trial Period begins when you create your account and provide valid payment information.

5.2 Trial Terms

During the Trial Period:

You have full access to the features included in your selected subscription tier
The Trial Period includes time allocated for account setup and onboarding
You will not be charged subscription fees
You may cancel at any time without charge

5.3 Conversion to Paid Subscription

IMPORTANT: If you do not cancel before the end of your Trial Period, your subscription will automatically convert to a paid subscription, and your payment method will be charged the applicable monthly subscription fee. Your first Billing Cycle will begin immediately following the conclusion of the Trial Period.

5.4 Trial Limitations

Trial periods are limited to one per customer
Trial eligibility may be restricted based on prior account history
Bizpresso reserves the right to terminate trial access for violations of these Terms or suspected fraud
Trial access may not be available in all circumstances or for all subscription tiers

6. CANCELLATION AND TERMINATION RIGHTS

6.1 Your Right to Cancel

You may cancel your subscription at any time, for any reason, without penalty or cancellation fees. To cancel:

Log into your account and follow the cancellation process in your account settings, or
Contact us at [email protected] or 443.951.3651

Cancellation requests must be submitted before your next Billing Date to avoid being charged for the subsequent Billing Cycle.

6.2 Effect of Cancellation

Upon cancellation:

Your subscription will not renew for the next Billing Cycle
You will retain full access to the Services through the end of your current paid Billing Cycle
No refund will be provided for the remaining days in your current Billing Cycle
At the end of your current Billing Cycle, your access to the Services will be discontinued

6.3 Termination by Bizpresso for Cause

We reserve the right to suspend or terminate your account and access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:

Breach of these Terms
Violation of the Acceptable Use Policy
Non-payment of subscription fees
Fraudulent or illegal activity
Conduct that harms or may harm Bizpresso, other customers, or third parties
Provision of false or misleading information

6.4 Termination by Bizpresso Without Cause

Bizpresso reserves the right to terminate your subscription at any time, for any reason, with 30 days' advance written notice. In the event of such termination, you will receive a prorated refund for any prepaid, unused portion of your subscription.

6.5 Effect of Termination

Upon termination of your account for any reason:

Your right to access and use the Services immediately ceases
All licenses granted under these Terms immediately terminate
You remain responsible for all charges accrued prior to termination
Provisions that by their nature should survive termination shall survive, including but not limited to Sections 10, 12, 13, 14, 15, 16, and 22

6.6 Data Upon Termination

Following termination or cancellation, we may, but are not obligated to, retain your data for a limited period as described in our Privacy Policy. You are responsible for exporting any data you wish to retain before your access ends. We are not responsible for any loss of data following termination or cancellation.

7. REFUND POLICY

NO REFUNDS: All subscription fees are non-refundable. Because you may cancel your subscription at any time without penalty and retain access through the end of your current Billing Cycle, we do not provide refunds for any reason, including but not limited to:

Partial use during a Billing Cycle
Dissatisfaction with the Services
Failure to use the Services
Failure to cancel before automatic renewal

This no-refund policy applies to all subscription fees, including the first charged month following a Trial Period.

Exception: In the event Bizpresso terminates your subscription without cause (as described in Section 6.4), you will receive a prorated refund for any prepaid, unused portion of your subscription.

Chargeback Warning: Initiating a chargeback or payment dispute for valid subscription charges is considered a breach of these Terms and may result in immediate termination of your account and potential legal action to recover fees, costs, and damages.

8. ACCEPTABLE USE POLICY

8.1 Permitted Use

You may use the Services only for lawful purposes and in accordance with these Terms. You agree to use the Services in a manner consistent with all applicable federal, state, local, and international laws and regulations.

8.2 Prohibited Conduct

You agree NOT to:

a) Illegal Activity:

Use the Services for any unlawful purpose or in violation of any applicable laws
Engage in any fraudulent, deceptive, or manipulative practices
Violate any intellectual property rights, privacy rights, or other rights of third parties

b) Spam and Unsolicited Communications:

Send unsolicited or unauthorized advertising, promotional materials, spam, or bulk communications
Send communications to individuals who have not opted in or have opted out of receiving such communications
Violate the CAN-SPAM Act, TCPA, GDPR, or any other applicable anti-spam or privacy laws
Purchase or use third-party contact lists without proper consent verification

c) Harmful or Malicious Activity:

Transmit any viruses, malware, or other malicious code
Interfere with or disrupt the Services or servers or networks connected to the Services
Attempt to gain unauthorized access to any portion of the Services, other accounts, or any systems or networks
Probe, scan, or test the vulnerability of the Services or any system or network
Circumvent any security or authentication measures

d) Abusive Behavior:

Harass, threaten, intimidate, or harm others
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Use the Services to distribute content that is defamatory, obscene, or otherwise objectionable

e) System Abuse:

Overburden or hinder the performance of the Services through excessive use
Use automated means (bots, scrapers, etc.) to access the Services without authorization
Reverse engineer, decompile, or disassemble any aspect of the Services
Remove or modify any proprietary notices or labels

f) Resale and Unauthorized Use:

Resell, sublicense, or otherwise commercialize the Services without written authorization
Use the Services on behalf of third parties in a service bureau arrangement
Share your account credentials with unauthorized users

8.3 Content Responsibility

You are solely responsible for any content, data, communications, or materials you transmit, upload, or process through the Services ("Customer Content"). You represent and warrant that:

You own or have all necessary rights to use and authorize the use of Customer Content
Customer Content does not violate these Terms, any applicable laws, or third-party rights
Customer Content does not contain any viruses, malware, or harmful code

8.4 Monitoring and Enforcement

While we have no obligation to monitor Customer Content or your use of the Services, we reserve the right to:

Review Customer Content and your use of the Services for compliance with these Terms
Remove or disable access to any Customer Content that violates these Terms
Report suspected illegal activity to law enforcement authorities
Cooperate with legal investigations

8.5 Consequences of Violations

Violations of this Acceptable Use Policy may result in:

Warning notices
Temporary suspension of Services
Immediate termination of your account
Legal action and pursuit of all available remedies
Reporting to law enforcement or regulatory authorities

9. FAIR USE AND SERVICE LIMITS

9.1 Reasonable Use

The Services are designed to accommodate the legitimate business needs of our customers. While we do not impose hard limits on features such as message volume, contacts, storage, or other usage metrics, you agree to use the Services in a reasonable manner consistent with their intended business purpose.

9.2 Excessive Use

We reserve the right to determine, in our sole discretion, whether your use of the Services constitutes excessive or abusive use. Factors we may consider include, but are not limited to:

Volume of messages sent or received significantly exceeding typical business usage patterns
Storage consumption substantially disproportionate to your subscription tier
System resource consumption that negatively impacts service performance for other customers
Usage patterns inconsistent with legitimate business purposes
Automated or scripted usage beyond normal business operations

9.3 Right to Address Excessive Use

If we determine that your use is excessive or abusive, we may:

Contact you to discuss your usage patterns and business needs
Recommend an alternative subscription tier more appropriate for your usage
Implement reasonable usage limitations or throttling
Require you to upgrade to a higher subscription tier
Suspend or terminate your account if usage continues to be excessive after notice

9.4 Good Faith

We will exercise this discretion reasonably and in good faith. Our goal is to ensure fair and consistent service quality for all customers, not to penalize legitimate high-volume business use. We will make reasonable efforts to work with you to find a solution before taking any adverse action.

10. INTELLECTUAL PROPERTY RIGHTS

10.1 Bizpresso's Proprietary Rights

The Services, including all software, technology, designs, graphics, user interfaces, trademarks, logos, and all content made available through the Services (collectively, "Bizpresso IP"), are owned by or licensed to Bizpresso and are protected by United States and international intellectual property laws.

All rights, title, and interest in and to Bizpresso IP remain exclusively with Bizpresso or our licensors. These Terms do not grant you any ownership rights in Bizpresso IP.

10.2 Limited License to Use Services

Subject to your compliance with these Terms, Bizpresso grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes during your subscription term.

This license does not permit you to:

Copy, modify, or create derivative works of the Services
Reverse engineer or attempt to extract source code from the Services
Remove, alter, or obscure any proprietary notices
Use the Services to develop competing products or services

10.3 Customer Content Ownership

You retain all rights, title, and interest in and to your Customer Content. By using the Services, you grant Bizpresso a limited, worldwide, non-exclusive, royalty-free license to use, store, process, and display Customer Content solely to:

Provide and maintain the Services
Improve and develop the Services
Comply with applicable laws and legal obligations

This license terminates when you delete Customer Content or terminate your account, except as necessary for backup, archival, or legal compliance purposes.

10.4 Feedback

If you provide Bizpresso with any suggestions, feedback, or ideas regarding the Services ("Feedback"), you grant Bizpresso an unrestricted, perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our Services and offerings without any obligation to you.

10.5 Trademark Usage

You may not use Bizpresso's trademarks, service marks, logos, or trade names without our prior written consent. Any authorized use must comply with our trademark usage guidelines.

10.6 DMCA and Copyright Infringement

Bizpresso respects the intellectual property rights of others and expects users to do the same. If you believe that your copyrighted work has been infringed through the Services, please contact us at [email protected] with:

Identification of the copyrighted work claimed to be infringed
Identification of the allegedly infringing material and its location
Your contact information
A statement of good faith belief that the use is not authorized
A statement that the information is accurate and you are authorized to act on behalf of the copyright owner
Your physical or electronic signature

11. DATA AND PRIVACY

11.1 Privacy Policy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, available at https://bizpresso.co/privacy-policy, which is incorporated into these Terms by reference.

By using the Services, you consent to the collection and use of your information as described in our Privacy Policy.

11.2 Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your data. However, no method of transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11.3 Data Processing

By using the Services, you acknowledge and agree that:

Bizpresso may process and store your data on servers located in the United States or other jurisdictions
Your data may be subject to the laws of the jurisdictions where it is processed and stored
You are responsible for ensuring that your use of the Services complies with applicable data protection laws

11.4 Third-Party Services

The Services may integrate with or rely on third-party services (such as payment processors, email delivery services, or communication platforms). Your use of such third-party services is subject to their respective terms and privacy policies. Bizpresso is not responsible for the practices of third-party service providers.

11.5 Data Retention and Deletion

Upon termination or cancellation of your account, we will handle your data as described in our Privacy Policy. You are responsible for exporting any data you wish to retain before your account is terminated.

12. LIMITATION OF LIABILITY

12.1 Disclaimer of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BIZPRESSO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of profits, revenue, or business opportunities
Loss of data or use of data
Business interruption
Cost of substitute services
Loss of goodwill or reputation

This limitation applies regardless of the legal theory upon which the claim is based (contract, tort, negligence, strict liability, or otherwise) and regardless of whether Bizpresso has been advised of the possibility of such damages.

12.2 Cap on Direct Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BIZPRESSO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO BIZPRESSO IN SUBSCRIPTION FEES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.

12.3 Essential Purpose

You acknowledge that the limitations of liability set forth in this Section 12 are fundamental elements of the basis of the bargain between you and Bizpresso, and that Bizpresso would not be able to provide the Services on an economically reasonable basis without such limitations.

12.4 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

12.5 Third-Party Services and Integrations

Bizpresso shall not be liable for any failure, defect, or deficiency in any third-party service, platform, or integration, including but not limited to payment processors, email services, SMS/text messaging services, or other external platforms that integrate with the Services.

13. WARRANTIES AND DISCLAIMERS

13.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, BIZPRESSO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY
IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
IMPLIED WARRANTIES OF NON-INFRINGEMENT
WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE

13.2 No Guarantee of Results

Bizpresso does not warrant or guarantee that:

The Services will meet your specific requirements or business objectives
The Services will be uninterrupted, timely, secure, or error-free
Any errors or defects in the Services will be corrected
The Services will be free from viruses or other harmful components
The results obtained from using the Services will be accurate, reliable, or achieve any particular business outcome

13.3 Service Availability

While we strive to provide reliable service, we do not guarantee 100% uptime or availability. The Services may be temporarily unavailable due to:

Scheduled or emergency maintenance
System failures or technical issues
Third-party service disruptions
Causes beyond our reasonable control

13.4 No Professional Advice

The Services and any information provided through the Services are for general business automation purposes only and do not constitute legal, financial, tax, or other professional advice. You should consult with appropriate professionals before making business decisions based on the Services.

13.5 Third-Party Content and Links

The Services may contain links to third-party websites, services, or content. Bizpresso does not endorse, control, or assume responsibility for any third-party content, websites, or services. Your use of third-party services is at your own risk and subject to their respective terms and conditions.

13.6 Your Responsibility

You acknowledge that:

You are solely responsible for your use of the Services
You assume all risks associated with your use of the Services
You are responsible for evaluating the accuracy, completeness, and usefulness of any information or content obtained through the Services
You are responsible for ensuring that your use of the Services complies with all applicable laws and regulations

14. INDEMNIFICATION

14.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Bizpresso, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising from or relating to:

a) Your use or misuse of the Services

b) Your violation of these Terms

c) Your violation of any applicable laws or regulations

d) Your Customer Content or any content you submit, post, or transmit through the Services

e) Your violation of any rights of any third party, including intellectual property rights, privacy rights, or contractual rights

f) Any negligent or willful misconduct by you or anyone using your account

g) Any claim that your Customer Content caused damage to a third party

14.2 Defense and Settlement

Bizpresso reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate with our defense of such claims. You may not settle any claim without Bizpresso's prior written consent.

14.3 Notice

Bizpresso will provide you with prompt written notice of any claim, suit, or proceeding for which indemnification is sought. However, failure to provide prompt notice shall not relieve you of your indemnification obligations except to the extent you are materially prejudiced by such failure.

15. DISPUTE RESOLUTION AND ARBITRATION

15.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Bizpresso at [email protected] to attempt to resolve the dispute informally. We will make good faith efforts to resolve disputes amicably within 30 days of receiving notice.

15.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

If we are unable to resolve a dispute informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services (collectively, "Disputes") shall be resolved exclusively through binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, except as modified by this Section.

15.3 Arbitration Procedures

The arbitration shall be conducted as follows:

The arbitration will be conducted by a single neutral arbitrator
The arbitration will take place in Baltimore, Maryland, or another mutually agreed upon location
The arbitration will be conducted in English
The arbitrator's decision will be final and binding
Judgment on the arbitration award may be entered in any court having jurisdiction

15.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may:

Seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights
Bring an individual action in small claims court if the claim qualifies

15.5 Class Action Waiver

YOU AND BIZPRESSO AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and Bizpresso agree otherwise, the arbitrator may not consolidate or join the claims of other persons or parties and may not preside over any consolidated, representative, or class proceeding.

15.6 Costs of Arbitration

Each party shall bear its own costs of arbitration, including attorney's fees, unless the arbitrator determines otherwise based on the applicable AAA rules or the arbitrator finds that a party's claim or defense was frivolous or brought for an improper purpose.

15.7 Opt-Out Right

You have the right to opt out of this arbitration provision by sending written notice of your decision to opt out to [email protected] within 30 days of first accepting these Terms. Your notice must include your name, address, email address, and a clear statement that you wish to opt out of this arbitration provision. If you opt out, all other terms of this Agreement will continue to apply.

15.8 Survival

This arbitration provision shall survive the termination of these Terms and your use of the Services.

16. GOVERNING LAW AND JURISDICTION

16.1 Governing Law

These Terms and any Disputes shall be governed by and construed in accordance with the laws of the State of Maryland, United States of America, without regard to its conflict of law principles.

The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act shall not apply to these Terms.

16.2 Jurisdiction and Venue

To the extent arbitration does not apply (as provided in Section 15), or for matters excluded from arbitration, you agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in Baltimore County, Maryland. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

16.3 Waiver of Jury Trial

TO THE EXTENT PERMITTED BY LAW, YOU AND BIZPRESSO EACH WAIVE ANY RIGHT TO A JURY TRIAL IN ANY LITIGATION ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

17. GEOGRAPHIC SCOPE AND COMPLIANCE

17.1 Service Availability

While Bizpresso is based in Maryland, United States, we provide Services to customers throughout the United States and, in certain circumstances, to international customers. However, we make no representation that the Services are appropriate or available for use in all jurisdictions.

17.2 Your Compliance Responsibility

You are solely responsible for ensuring that your use of the Services complies with all applicable laws, regulations, and rules in your jurisdiction, including but not limited to:

Data protection and privacy laws (e.g., GDPR, CCPA, PIPEDA)
Telecommunications regulations (e.g., TCPA, CAN-SPAM Act)
Consumer protection laws
Industry-specific regulations applicable to your business
Export control and sanctions laws

17.3 International Use

If you use the Services from outside the United States:

All payments and fees are in United States Dollars (USD)
These Terms are provided in English and will be interpreted in English
Your data may be transferred to and processed in the United States or other jurisdictions where our service providers operate
You consent to such transfer and processing of data

17.4 Prohibited Jurisdictions

You may not use the Services if you are located in, or a citizen or resident of, any jurisdiction where provision or use of the Services would be illegal or prohibited, including jurisdictions subject to U.S. economic sanctions or export control restrictions.

17.5 Compliance with U.S. Laws

Regardless of your location, your use of the Services must comply with all applicable United States federal, state, and local laws, including export control laws and sanctions regulations administered by the Office of Foreign Assets Control (OFAC).

18. MODIFICATIONS TO TERMS

18.1 Right to Modify

Bizpresso reserves the right to modify, amend, or update these Terms at any time at our sole discretion. We will provide notice of material changes by:

Posting the updated Terms on our website with a new "Last Updated" date
Sending email notification to the address associated with your account
Displaying a prominent notice within the Services

18.2 Advance Notice

For material changes that adversely affect your rights or obligations, we will provide at least 30 days' advance notice before such changes take effect, except where:

Changes are required to comply with applicable law or court orders
Changes address security, safety, or technical issues requiring immediate implementation
Changes are beneficial to you and do not adversely affect your rights

18.3 Acceptance of Changes

Your continued use of the Services following the effective date of modified Terms constitutes your acceptance of such changes. If you do not agree to the modified Terms, your sole remedy is to cancel your subscription as provided in Section 6.

18.4 Effective Date

Modified Terms will become effective on the date specified in the notice or, if no date is specified, 30 days after posting on our website. The updated Terms will apply prospectively to your use of the Services.

19. MODIFICATIONS TO SERVICES

19.1 Right to Modify Services

Bizpresso reserves the right to modify, suspend, discontinue, or enhance any aspect of the Services at any time, with or without notice, including but not limited to:

Features, functionality, or capabilities
User interface or user experience
Technical infrastructure or architecture
Integrations with third-party services

19.2 No Obligation to Maintain Features

While we strive to continuously improve the Services, we are under no obligation to maintain any particular feature, functionality, or integration. We may remove or modify features based on business, technical, or strategic considerations.

19.3 Notice of Material Changes

For material changes that significantly diminish the core functionality of your subscribed tier, we will make reasonable efforts to provide advance notice and, where feasible, offer alternative solutions or migration paths.

19.4 No Liability for Changes

Bizpresso shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services or any features thereof, except as expressly provided in these Terms.

20. FORCE MAJEURE

Bizpresso shall not be liable for any failure or delay in performance of its obligations under these Terms due to causes beyond its reasonable control, including but not limited to:

Acts of God, natural disasters, epidemics, or pandemics
War, terrorism, civil unrest, or government action
Labor disputes or strikes
Internet or telecommunications failures
Third-party service provider failures
Cyberattacks, hacking, or data breaches affecting our systems or third-party infrastructure
Power outages or utility failures
Any other circumstances beyond our reasonable control

During any such force majeure event, Bizpresso's performance obligations shall be suspended for the duration of the event. We will make reasonable efforts to mitigate the impact and resume normal operations as quickly as practicable.

21. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent, or if such modification is not possible, the provision shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions, which shall remain in full force and effect.

22. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies or agreements expressly incorporated by reference, constitute the entire agreement between you and Bizpresso regarding the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding such subject matter.

No amendment, modification, or waiver of any provision of these Terms shall be effective unless in writing and signed by an authorized representative of Bizpresso.

23. ASSIGNMENT

23.1 Your Restrictions

You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without Bizpresso's prior written consent. Any attempted assignment, transfer, or delegation without such consent shall be null and void.

23.2 Bizpresso's Rights

Bizpresso may freely assign, transfer, or delegate these Terms and our rights and obligations hereunder, in whole or in part, without restriction or your consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

23.3 Binding Effect

Subject to the foregoing, these Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

24. WAIVER

No waiver of any provision of these Terms shall be deemed or shall constitute a waiver of any other provision, nor shall any waiver constitute a continuing waiver unless otherwise expressly provided. Bizpresso's failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

25. CONTACT INFORMATION

If you have any questions, concerns, or disputes regarding these Terms or the Services, please contact us: